Refund Policy

30-Day Money-Back Guarantee

We want you to be satisfied with your PurrFam purchase. If you are not happy with your order, you can request a refund within 30 days of purchase.

Eligibility

• Refund requests must be made within 30 days of purchase.
• Refunds are processed to the original payment method.
• Payment-provider processing time is typically 5-10 business days.

How to Request a Refund

Email [email protected] with your order number or the email address used at checkout. A short note saying you want a refund is enough.

Non-Refundable Cases

Refunds may not be available for:

• Requests made after 30 days.
• Fraudulent activity or payment abuse.
• Use that violates the Terms of Service.

Questions

If something went wrong with your generated output, contact us first. We can often help fix delivery or access issues quickly.