Privacy Policy

1. Information We Collect

We collect the following information when you use PurrFam:

• Email address: used to send your order, gallery access, magic links, and support responses.
• Pet photos: used to generate the product or preview you requested.
• Payment information: processed by our payment provider; PurrFam does not store full card details.
• Usage data: used to understand site performance, product usage, and service reliability.

2. How We Use Information

• To generate and deliver custom cat emojis, keepsakes, previews, or related product outputs.
• To send order confirmations, access links, and customer support messages.
• To prevent abuse, protect the service, and troubleshoot delivery issues.
• To improve PurrFam using aggregated or anonymized usage data.

3. Data Security

We use reasonable technical and organizational safeguards, including encrypted connections, restricted access to production services, and secure cloud storage for uploaded and generated assets.

4. Data Retention

Photos and generated assets are retained so you can access your order or requested output. You can request deletion of your personal data by contacting us.

5. Third-Party Services

PurrFam may use third-party services for payment processing, email delivery, cloud storage, analytics, and AI image generation.

• Payment processing: Creem or another payment provider.
• Email delivery: Resend or another email provider.
• Cloud storage and delivery: Cloudflare services.
• AI generation: third-party AI infrastructure used to create requested outputs.

6. Your Rights

You may request access, correction, or deletion of personal data associated with your email address. You may also opt out of non-essential marketing messages.

7. Contact

For privacy-related questions, contact [email protected].